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Technical Service & Sales Specialist | Posted 8.23.2017

Dairy Connection, Inc. has an opening for a Technical Service & Sales Specialist, based at the company headquarters in Madison, Wisconsin.

Dairy Connection, Inc., is a leading distributor of cultures, enzymes, other ingredients and technical support to artisan, farmstead and specialty cheese and fermented milk producers nationwide.

Job Summary 

The Technical Service & Sales Specialist’s primary role is to provide strong technical application support and guidance to existing clients, potential clients and colleagues.

Job Duties

  • Maintain strong business relationships with clients in the assigned territory/market segment
  • Identify and develop new opportunities for products and services
  • Support product performance at customer locations
  • Participate in efforts to improve and expand products and processes
  • Lead and facilitate case-specific technical support and sales projects
  • Provide direction and leadership to the Technical Service & Sales team
  • This position will require 25-40% travel throughout the US



  • Minimum of a bachelor’s degree in Dairy Science, Food Science, or similar fields

    Work Experience

  • Minimum 3 years experience in the manufacture of natural cheese varieties
  • Supervisory or management experience resulting in advancement through positions of greater responsibility preferred

    Technical Knowledge and Competencies Requirements

  • Possesses a technical understanding and application knowledge of cultures, enzymes and other related ingredients used in the dairy foods industry
  • Advanced knowledge of cheese-making facility activities including processes, quality aspects and equipment use (sanitation and equipment experience a plus)
  • Demonstrates skills to present technical knowledge of the fundamentals of milk and cheese to new and experienced cheesemakers, including formal group presentations
  • Demonstrates aptitude for problem solving
  • Results-oriented and able to work well independently and within a team environment
  • Possesses excellent verbal and written communication skills
  • Knowledgeable in the use of Microsoft Office and software products
  • Have and hold a valid driver’s license

If you are interested in applying for this position, please send a resumé and cover letter to Dave Potter at

Questions? Please call Dave Potter at 608-242-9030