General Questions

General Questions

How do I get classified as a Commercial customer?

Your website says you are temporarily out of stock of something that I need -- how long before I can get it?

Do you offer volume discounts?

Do you have a minimum order?

How do I get set up with a Net 30 terms account?


How do I get classified as a Commercial customer?

Fill out the online Commercial Request form – we will assess your application and determine whether your business fits the Dairy Connection definition of Commercial. For details about our criteria, please read the top of the online application form. We aim to contact you as soon as possible regarding your request, but if you haven’t heard from us regarding the status of your application in more than a few business days, please feel free to call us.

Your website says you are temporarily out of stock of something that I need -- how long before I can get it?

We work hard to gauge our inventory so that this doesn’t happen, but periodically events beyond our control will affect our stock levels. It could be just a day or two, or it may be weeks before we can get something in. If you need a specific date, please feel free to call us and we will make our best estimate on that particular product. In addition, there may be an acceptable substitute for the product you are trying to order – if so, we will let you know.

Do you offer volume discounts?

Yes we do! We encourage you to take advantage of our volume discount program. If your total purchase (pre-tax and before shipping and handling cost) is more than $300, a 5% discount will be applied to your purchase at the time of shipping, when your payment is processed. Please note that this discount will not show up on your online order confirmation, as the discount is not applied until your order is actually shipped. Volume discounts available to our customers are:

Orders greater than $300 = 5% off

Orders greater than $750 = 10% off

Orders greater than $1500 = 15% off

Orders greater than $2000 = 20% off

Do you have a minimum order?

We do not have a minimum order amount for stock products.

How do I get set up with a Net 30 terms account?

Just give us a call or email; we have a credit application available.